What is your USP?
Why should your customers come to only you and nobody else? What particular problem are you solving? Solve these puzzles before launching a stat up suggests Rajiv Talreja.
Ganesh Natarajan answered many IT-related questions during an hour-long rediff chat on Tuesday.
India is emerging as one of the most preferred destinations and the leader for outsourced product development, says Gowri Shankar Subramanian, CEO, Aspire systems.
Internal documents at Facebook show "a struggle with misinformation, hate speech and celebrations of violence" in India, the company's biggest market, with researchers at the social media giant pointing out that there are groups and pages "replete with inflammatory and misleading anti-Muslim content" on its platform, US media reports have said.
Punjab's Deputy Chief Minister Sukhjinder Singh Randhawa has said a probe would be carried out to ascertain whether Aroosa Alam, a Pakistani journalist who has been visiting former chief minister Amarinder Singh for several years, has links with the ISI.
A candidate with good communication skills, critical thinking and problem solving abilities will have a higher chance of being hired.
What impact will the Budget have on the IT sector?
With better-paid, better-trained operators working for foreign call centers, Indian consumers are often frustrated by the service they get
The US intends first to cripple the Afghan government financially through sanctions, freezing of assets, denial of access to international banking, etc, and then proceed to do pretty much what it wants to do with scant regard for Afghanistan's sovereignty, predicts Ambassador M K Bhadrakumar.
Delhi Deputy Chief Minister Manish Sisodia on Monday said that his government's attempt to clean the roads of Delhi after the municipal corporation went on strike was not a photo opportunity and asserted that garbage was actually being picked.
BPO expert Sunder Ramachandran chats with readers on the prospects of a job in the BPO industry.
'He would never make fun of the person asking the question, however way-out the question may have been,' says Meenal Baghel, former editor, Mumbai Mirror.
Call centres in India brought in extra staff and asked some to work overtime to answer a flood of inquiries to Britain's National Rail after a series of deadly bomb blasts hit London's transport network Thursday, officials said.
British energy giant Powergen has announced it is closing its call centres in India saying outsourcing has hurt customer satisfaction.
The four choices offered to candidates were: Sharad Yadav, Shatrughan Sinha, Lalu Prasad Yadav and Vijay Rupani.
Take the Rediff Biz Quiz and find out how much you know about India and its BPO companies.
If purists are surprised as to why and how people are not demanding prohibition or not talking about past promises, both in the election manifestos five years back and even those made to the courts, the answer lies in how the state has been evolving and changing these past few years, says N Sathiya Moorthy.
RustOrange co-founders Samik Sarkar, Shashank Agnihotri and Kuvalaya Singh share their story and learnings.
A number of industrial countries are now resorting to populism and this has its own set of political implications.
Anjuli Bhargava reports on how the Aam Aadmi Party is making quality education more inclusive and at no cost to parents.
Which sectors will bounce back fast? Which will lag? Has the consumer changed forever? Here are some answers.
Stalin owes his victory this time, like in 2019, to the hate-campaign of the local Hindutva forces, which kept haranguing him, and even his dead father, notes N Sathiya Moorthy.
The Rafale will surely be flying in Indian skies next year. But the way the BJP government has botched this will cast a shadow on defence acquisitions in the years to come.
'I'm not surprised with what's happening in India,' 'Tiger' Tyagarajan tells Nivedita Mookerji.
'While all would agree on the need to be ready to launch cross-border strikes on terror camps, there is sharp disagreement on how best to do it.' 'Through IAF fighters, or surface-to-surface missiles?' 'Or should army Special Forces be created to do the job?' 'If air strikes are the agreed priority, additional funding must be made available for the purchase of fighters and missiles.' 'If it is to be Special Forces, the army must be facilitated in raising a Special Forces Command,' notes Ajai Shukla.
Before participating in such a scheme, do a detailed background check of the company's credentials, especially if the promised returns are unrealistic.
Stinking politics will only sink the party which practices it, feels Vikas Khanna
Like everything else, the structure of banks may change, and banks may depend more on digital technologies and artificial intelligence for dealing with both their customers and employees.
'One provision in the Act -- immediate arrest (of those accused under the Act), made this act different from all other sections of the IPC.' 'With that provision snatched, the Dalit Act has become toothless because caste criminals feared this provision of immediate arrest the most.'
Three hate crimes have deepened the fear among South Asians that Trump's rhetoric encouraged violence against them, but there is no evidence that Indians have been specifically targeted, says Ambassador T P Sreenivasan.
Building front-end and stitching it with back-end is a task that IT firms are learning the hard way, finds Raghu Krishnan.
It's time the regulator did some introspection.
Delays in promised service delivery were earlier settled between client and service provider. More organisations now opt for a legal settlement to save cost and protect investor sentiment, say analysts.
'It will be our attempt that in order to get the country out of the condition it is in because of their (the BJP) coming to power, the Congress will go to them (leaders of parties opposed to the BJP) and if there is need for support we shall do so too.'
Google is investing heavily in creating business tools and products, driven by open source technology and machine learning
TCS is tapping an emerging opportunity called IT modernisation, which potentially could be a growth driver for the entire IT services industry for the next two to three years, says Raghu Krishnan.
Is India witnessing jobless growth or is there actually no issue with employment? The real story is between the first two suggesting that though there is sufficient employment, the challenge is to create well-paying quality jobs, says Amitabh Kant.
